You can return your order up to 14 days from your purchase. Pack the order and send it to the following address:
MAMSAM
Meiselsa 4/1
31-063 Kraków
Poland

Please make sure to pack the mugs securely. If they arrive damaged, we will not be able to refund you. In the case of returns, the shipping costs are covered by the buyer. We will refund you no later than the next business day after receiving the shipment.

Can I get a refund if I don't like the mug?
Yes, you can return the mug for any reason as long as 14 days have not passed since the purchase. Pack the returned order securely and send it to the following address:
MAMSAM
Meiselsa 4/1
31-063 Kraków
Poland

How long does it take to process a return or refund?
We will process the refund no later than the next business day after receiving returned goods.

Are shipping costs covered?
We don't refund the shipping costs.